BILLING LIMIT WITH LOCAL TELEPHONE COMPANIES:
Correct Solutions has an allowed dollar amount of collect calls on a per ANI (number) that will be billed through your Local Telephone Company. When the dollar amount of calls accepted on your phone number has exceeded this billing limit (high toll) within a 30 day period, your number is automatically blocked.
ALTERNATIVE OR WIRELESS CARRIER REFUSE TO BILL CALLS:
The local or wireless telephone company you have chosen does not provide billing for collect calls. To receive calls you will need to open an account directly with Correct Solutions.
CORRECT SOLUTIONS PREPAID ACCOUNT OUT OF FUNDS:
You have an existing Correct Solutions Prepaid Account and your account balance does not have available funds. Please check your account balance and make a payment by calling Customer Service.
LOCAL TELEPHONE COMPANY COLLECT CALL BLOCK:
Your local telephone company has a collect call block on your phone line with or without your knowledge. If you wish to have the block removed, you will need to contact your local telephone company. This request may take 2-3 days to complete. If you would like to receive calls today you can call Customer Service to open a Correct Solutions Prepaid Account.
CUSTOMER REQUESTED BLOCK:
The person who is responsible for this phone number requested Customer Service to block your number.
JAIL REQUESTED BLOCK:
The Jail has placed a block on your number. To have your number unblocked, please contact the Jail to have the block on your phone number removed, if allowed.