PROFESSIONAL SERVICES

Meeting Your Needs. Then Going Above & Beyond.

Communication Tower

TELEPHONE PLATFORM

Expert Service

Network Hub and Cable

NETWORK MAINTENANCE

Attention to Detail

TECHNOLOGY SOLUTIONS

Looking to the Future

Mobile Phone

FRIENDS & FAMILY SUPPORT

Customer Service & Deposit Methods

Customer Service

TELEPHONE PLATFORM

CSG is fully equipped to help you streamline your processes and procedures from Booking to Bail.

 

Correct Solutions offers a leading edge, turn-key, non-coin, fully-integrated and self-contained call processing platform. All components for inmates placing calls, staff monitoring calls and data collection are self-contained in a single unit. Our platform is one of the most efficient of its kind and consists of call control configuration, database management, system security and wide variety of processes for monitoring and reporting.


CSG has the ability to interface with any Jail Management System (JMS) vendor, commissary system and trust fund/banking system. Our Platform will set up PIN Debit and Pre-Paid Accounts through this interface allowing for the real-time transfer of funds for phone calls to be made.

Our Investigations Department offers an extensive support to Facility personnel utilizing a wide variety of data in the fulfillment of specific investigations. By working together with our facilities, we help develop both proactive and reactive actions as we evaluate and monitor phone activities. We also provide each Facility with phone usage reports and ongoing training on our phone system’s call monitoring and recording.

Features & Additional Solutions:

  • Customizable investigative tools

  • Durable & reliable inmate telephones

  • Extensive reports

  • Self-service Kiosk solutions

  • Inmate Hotline service

  • Inmate Voice Mail

  • PREA Hotline

  • Commissary ordering

  • Tablets

  • Video Visitation

NETWORK MAINTENANCE

CSG’s installation and cut-over procedures are designed to avoid disruption of telephone service to inmates and to minimize disruption of normal facility activities.

The advantage of our centralized system is the inmate call control system can be fully configured and operational prior to cutting the site over. The facility’s equipment and broadband circuit(s) will be installed, configured and tested prior to the date of cutover. The equipment at the facility can coexist with the incumbent provider’s equipment until after the cut over has taken place to insure a seamless transition.

TECHNOLOGY SOLUTIONS

CSG is in the business of inmate technology

KIOSKS

TABLETS

VIDEO VISITATION

MOBILE APPS

INMATE VOICEMAIL

INMATE HOTLINE

JMS/COMMISSARY CONFIGURATIONS

FRIENDS & FAMILY SUPPORT

CONVENIENT & SECURE

Funding Phone &
Commissary Accounts

QUALITY SERVICE

Stay Connected

PHONE SUPPORT

In-house Customer Care ready to serve you

Multiple Deposit Methods

Legal & Regulatory:

Customer Care:

General Correspondance:

P.O. Box 796
Ruston, LA 71273

contact@correctsolutionsgroup.com

Business Office: 866-367-9228 tollfree